Not Just Soccer Where Your Love is Our Passion

Shipping & Return Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.


  • Shipping & Delivery
  • At this time, Not Just Soccer ships merchandise to locations within the United States, but not to international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

     

    All orders from NotJustSoccer.com are processed between 8 a.m. and 4 p.m. (EST), Monday through Friday. 

    Regular ground shipping takes from 3 to 12 business days, depending on your distance from us (within the continental U.S.)



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).Not Just Soccer reserves the right to change its payment procedures at any time without prior notice to you.

     

    NO RISK RETURN POLICY

    Returning New Items 

    All the products we sell are selected by players and coaches, thus we truly believe you will be pleased with the products and services we provide. We understand, however, that occasionally you may have to return something to us for a variety of reasons and to make it easier, we have a no-hassle return and exchange policy. If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold as a set (i.e. warm-up pant and jacket) it must be returned as a set. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return. If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or UPS Ground service) in appreciation of your business with us.

    Please remember to completely fill out the returns section of the invoice you received with your package and ship your return package either UPS or insured U.S. Mail (remember to keep your receipt and tracking number) to:

    Not Just Soccer
    3301 Johnston Street
    Lafayette, LA 70503


    Please understand that we cannot accept COD's or packages marked "Bill Recipient" and please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.

    There are no returns allowed on customized items, videos, or CD's with opened packaging.

    Returning Defective Items 

    Every item that we sell meets our highest standards for quality and performance. Many of the items we sell require special care because of the materials they are made of (leather, latex foam, ortho glass, performance fabrics, etc). It is our experience that through proper care and normal use almost all defects for apparel and footwear will be evident in the first 45 days after purchase. For this reason you may return any defective item for 45 days after the date of purchase for an exchange or full refund. You may also notice that some non-apparel and non-footwear items have extended warranties that will of course be honored during the life of their guarantee.

    We also recognize that in extreme circumstances, an item you have owned for more than 45 days, even one that does not show excessive wear or maintenance neglect, may truly be defective. Our goal is to honestly evaluate every return and make a reasonable decision on every claim. We have designed our new returns process to support a reasonable cost of doing business and avoid needless waste. Thank you.